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Greve de Lecq, Jersey

Recognising Excellence and Championing Customer Service in the Channel Islands

Excellent customer service is at the heart of everything we do.

Feefo Platinum Trusted Merchant 2020As a recognised Feefo Platinum Trusted Merchant, we understand the importance of service, the importance of listening to clients' feedback, and the importance of genuine customer reviews.

Our 'Service' portal is a place where we introduce our tips for what makes excellent customer service. This is also the place to find out more about the C. I. Travel Group partnership with Feefo., and Bontour have been awarded the Feefo Platinum Trusted Service Award in 2020 and FlyDirect has been awarded the Feefo Gold Trusted Service Award in 2020.

Feefo Infographic on Feefo on Feefo on Feefo on Feefo

FlyDirect on Feefo

FlyDirect on Feefo

Bontour on Feefo

Bontour on Feefo

Excellent Customer Service - Our Top Tips


Financial Protection

Our customers benefit from full financial protection with our ABTA and ATOL bonds.

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Work With Us

We work with accommodation providers, airlines, ferry companies, attractions, and many other partners across the Channel Islands' tourism and hospitality industries.

To find our more about business development opportunities, please contact us.