Are you interested in working in the travel industry?
C. I. Travel Group is the Channel Islands' leading travel company organising flights, inclusive holidays & breaks to and from the Channel Islands. Established over 30 years ago, we are particularly proud of the high standards of customer service and every year over 40,000 travellers choose to use our services. Our team is our strongest asset, we are currently recruiting for the following positions:
German Speaking Holiday Representative - Bontour Incoming - Jersey
This position involves meeting flights/ferries, conducting hotel visits and giving assistance in case of enquiries and problems. Experience in hospitality/customer service would be beneficial, but is not essential. The suitable candidate has to speak German fluently.
Full-time: 37.5 hours per week over 6 days, including every weekend, early-mornings and late evenings where required. This is a seasonal position (April to September).
- To “meet and greet” the clients on arrival at the airport/harbour and to ensure a smooth running of the transfers to the hotels with the local coach company.
- To visit clients at the hotels and give them general and practical information on the island. To book hire cars and excursions,if required.
- To provide fast and efficient assistance to the clients in case of problems or emergencies. To liaise with the clients tour operator when necessary.
- To organise a weekly schedule with the other representatives/ colleagues and yet be prepared to be flexible if situations change.
- If necessary, you may be required to assist in the office with administration.
- This includes working all weekends and some mornings/evenings.
Experience in hospitality/customer service is beneficial, but not essential. Training will be given.
Skills & Qualifications
The suitable candidate has to speak German fluently. He/she will be reliable, hardworking, flexible and able to work on his/her own initiative.
Good knowledge of the islands and what they can offer the visitors during their stay, as well as a clean driving licence is essential.
Negotiable depending on experience plus the opportunity to earn commission.
View the Bontour Incoming website here.