Beauport Bay, Jersey

2017 C.I. Travel Group Hotel Awards

The C.I. Travel Group Hotel Awards have returned for a third year, recognising excellent customer service in the Channel Islands' tourism and hospitality industry.

Hotels have been shortlisted based on a genuine customer feedback scores, gathered by C.I. Travel Group's reviews provider, Feefo.

All reviews provided by Feefo have been independently sourced and are from customers who have booked with C.I. Travel Group's brands and have stayed in hotels across Jersey and Guernsey.

We are proud to present the awards in 2 different categories in each island to reflect the variety of the properties we work with - 3 & 2 Star Hotels and 5 & 4 Star Hotels. We have a shortlist of 3 hotels for each category and one overall winner. Here we are pleased to announce this year’s shortlisted properties with the overall winner for 2017 being announced shortly in March.

Overall Winners

Overall Jersey Winner / 5 & 4 Star Jersey Winner

Hotel Cristina

Hotel Cristina

“The staff couldn't do enough to help us from start to finish of our stay. The hotel overlooks St Aubin's Bay, what a site! Hotel was very nice and the staff were great.”

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Overall Guernsey Winner / 3 & 2 Star Guernsey Winner

Duke of Normandie Hotel

Duke of Normandie Hotel

“Friendly and helpful staff from the receptionists through to the cleaners. Great customer service, location & accommodation.”

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3 & 2 Star Jersey Winner

Merton Hotel

Merton Hotel

“First class service, great food and entertainment & excellent facilities. The Merton exudes quality across the board.”

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5 & 4 Star Guernsey Winner

Duke of Richmond Hotel

Duke of Richmond Hotel

“My fiance and I have had the most fabulous week at the hotel. I feel like I've been spoilt rotten all week by the staff. Wonderful hotel with great accommodation, staff and food.”

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Shortlisted 2017 - 3 & 2 Star Hotels in Jersey

  • Monterey Hotel

    “Amazing. Staff were fab. Accommodation very clean and tidy.”

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    Monterey Hotel
  • Runnymede Court Hotel

    “Good value for money. Accomodation and service was excellent. Lovely friendly staff and homely atmosphere.”

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    Runnymede Court Hotel
  • Merton Hotel

    “First class service, great food and entertainment and excellent facilities.”

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    Merton Hotel

Shortlisted 2017 - 3 & 2 Star Hotels in Guernsey

  • Sunnydene Hotel

    “Excellent hotel, proprietors really friendly and helpful. Couldn't fault accommodation or food.”

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    Sunnydene Hotel
  • Peninsula Hotel

    “Really good location, good food, very friendly staff. Will be there again.”

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    Peninsula Hotel
  • Duke of Normandie Hotel

    “Nice hotel centrally located in the town. Nice large and clean room. Friendly and helpful staff from the receptionists through to the cleaners. ”

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    Duke of Normandie Hotel

Shortlisted 2017 - 5 & 4 Star Hotels in Jersey

  • Pomme d'Or Hotel

    “My second year in the Pomme d'Or Hotel and another most enjoyable stay. The Executive double room was very pleasant and the housekeeping and staff were first class. The food was wonderful yet again and I would certainly recommend the hotel to anyone,”

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    Pomme d'Or Hotel
  • Somerville Hotel

    “Excellent customer service by every single person we dealt with & hotel was in a fabulous position and very comfortable”

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    Somerville Hotel
  • Cristina Hotel

    “Beautiful hotel, very clean and tidy, excellent rooms and fantastic views. Extremely friendly staff.”

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    Cristina Hotel

Shortlisted 2017 - 5 & 4 Star Hotels in Guernsey

  • Fermain Valley Hotel

    “Excellent hotel, clean, friendly staff. Just what you want need for a relaxing break.”

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    Fermain Valley Hotel
  • Duke of Richmond Hotel

    “Wonderful hotel with great accomodation, staff and food. Five star stay.”

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    Duke of Richmond Hotel
  • St. Pierre Park Hotel & Golf Resort

    “Probably the best hotel we have ever stayed in...”

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    St. Pierre Park Hotel & Golf Resort

Financial Protection

Our customers benefit from full financial protection with our ABTA and ATOL bonds.

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Work With Us

We work with accommodation providers, airlines, ferry companies, attractions, and many other partners across the Channel Islands' tourism and hospitality industries.

To find our more about business development opportunities, please contact us.